Home
Back
Security Policy
 
Home
For Me
For My Business
For Corporates
Private Clients
Calculators
Rates + Pricing
About FNB + Legal
Contact Us + Tools
Careers at FNB

Close

Find a branch

Close

Find an ATM

Close

Daily Banking

Close

Tools

Register Forgot Username or Password Verify payments Webroot®

Close

Menu

Bank Lifestyles Services Bank better

Switch to FNB

Do it now!

Transact

DigiPlus Account Cheque accounts + overdrafts Credit cards Transactional savings accounts Youth Account Student Account eWallet

Ways to bank

Digital Banking Branch + ATMs Contactless card Cash Plus

Savings + Investments

Overview

Borrow

Personal loan FirstFunding employee loan scheme Tertiary loan Graduate loan Home loan Vehicle and Asset Finance

Foreign exchange solutions

Travel Investments

Rewards

Rewards

Financial planning

Overview

Switch to FNB

Do it now!

Services

inContact First Pay Cashback

Switch to FNB

Do it now!

Lifestyles

Youth accounts Islamic Banking

Switch to FNB

Do it now!

Bank better

Cheque security Tips on saving fees Money Management

Close

Switch to FNB

Do it now!

Transact

Business Accounts Commercial Transact Account Business debit card eWallet bulk payments Merchant Services Ways to bank

Savings + investments

Overview

Borrow

Business Credit Card Overdraft Business loan Commercial property finance Vehicle and Asset Finance Purchase order finance Corporate finance Premium credit

Insure

FNBB Mogwebi Insurance

Forex + trade

Payment solutions Imports and exports

Value adds + rewards

Instant Accounting Solutions inContact Pro Custody services

Industry expertise

Agriculture Public sector Treasury

Corporate

RMB Botswana

Close

Calculator

Budget calculator Credit card budget calculator Vehicle finance calculator Future value calculator Loan investment calculator Projected value of savings plan calculator

Close

Rates + pricing

Monthly interest rates Foreign exchange rates Pricing guide FNB Botswana Share Price

Close

Terms + conditions

Product terms and conditions Legal matters

About us

World of FNB

News + Insights

Press Office Accounting policies Annual reports Financial reports

Close

Talk to us + important numbers

For me For my business Environmental queries

Fraud + Disputes

Security Centre

Locators

ATM Locator Branch Locator

Tools

Software Downloads Verify Account Confirmation/Visa Application Letters Statement Glossary Verify Statements

Close

Close

Online Banking commitment

We will reimburse you for any losses you (as a registered Online Banking customer) may suffer, due to fraud committed via our Online Banking website, provided you have take adequate precautions to protect your personal computer and access details.

We will, however, not be liable for any losses you suffer if you have acted fraudulently. You may be liable for you own losses if you act negligently or without reasonable care and this has caused or contributed to your losses.

Close

What you must do

Help us to help you with this extra measure of protection by following the security guidelines outlined in this Security Policy.

Where you have been a victim of an Online Banking fraud, you must inform us immediately as soon as you become aware that a suspicious transaction has occurred on your accounts and open a case at your nearest police station.

You will also be required to co-operate with us and the police in any investigation conducted into losses you suffer.

Close

What we will do

We will investigate all reported cases of Online Banking frauds and provided that you have complied with the safety measures listed in this Security Policy, will reimburse you after the investigation for any losses suffered due to fraud committed via this website.

We are not liable for any consequential or indirect losses you might suffer and the amount you will be reimbursed is the amount removed from your account, plus charges and interest.

Close

What this is

We understand that some of our customers are concerned about the security and confidentiality of transacting over the internet. Your Online Banking security is our priority, so we take all reasonable steps to protect our systems against intrusion or compromise.

In addition to your user name/ID and password, we use state-of-the-art encryption to ensure the security of your online transactions and personal financial information.

At all points where sensitive information is being entered (such as personal, account and transaction details), this 128-bit encryption layer is used. We also offer Online Banking customers 3 further layers of security.

Close

inContact

Stay in contact with your accounts with inContact, an innovative messaging service which notifies you immediately of transactions on your accounts and any logins to your Online Banking profile.

To register for inContact, call our helpdesk on +267 395 9881, or login to Online Banking and choose inContact from the 'Features' menu.

Security Policy

Trusted systems for your protection

Our Online Banking security is our priority, so we take all reasonable steps to protect our systems against intrusion or compromise.

What this is

Protection against intrusion

We understand that some of our customers are concerned about the security and confidentiality of transacting over the internet.

Online Banking

Online Banking commitment

We will reimburse you for any losses you (as a registered Online Banking customer) may suffer, due to fraud committed via our Online Banking website.

Read More

What you must do

Help us to help you with this extra measure of protection by following the security guidelines outlined in this Security Policy.

Read More

What we will do

We will investigate all reported cases of Online Banking frauds and provided that you have complied with the safety measures listed in this Security Policy.

Read More

inContact

Stay informed + stay safe

Stay in contact with your accounts with inContact, an innovative messaging service which notifies you immediately of transactions on your accounts.

First National Bank of Botswana Limited - Registration number BW00000790476.