Home
Back
Classic Credit Card
 
Home
For Me
For My Business
For Corporates
Private Clients
Calculators
Rates + Pricing
About FNB + Legal
Contact Us + Tools
Careers at FNB

Close

Find a branch

Close

Find an ATM

Close

Daily Banking

Close

Tools

Register Forgot Username or Password Verify payments Webroot®

Close

Menu

Bank Lifestyles Services Bank better

Switch to FNB

Do it now!

Transact

DigiPlus Account Cheque accounts + overdrafts Credit cards Transactional savings accounts Youth Account Student Account eWallet

Ways to bank

Digital Banking Branch + ATMs Contactless card Cash Plus

Savings + Investments

Overview

Borrow

Personal loan FirstFunding employee loan scheme Tertiary loan Graduate loan Home loan Vehicle and Asset Finance

Foreign exchange solutions

Travel Investments

Rewards

Rewards

Financial planning

Overview

Switch to FNB

Do it now!

Services

inContact First Pay Cashback

Switch to FNB

Do it now!

Lifestyles

Youth accounts Islamic Finance

Switch to FNB

Do it now!

Bank better

Cheque security Tips on saving fees Money Management

Close

Switch to FNB

Do it now!

Transact

Business Accounts Commercial Transact Account Business debit card eWallet bulk payments Merchant Services Ways to bank

Savings + investments

Overview

Borrow

Business Credit Card Overdraft Business loan Commercial property finance Vehicle and Asset Finance Purchase order finance Corporate finance Premium credit

Insure

FNBB Mogwebi Insurance

Forex + trade

Payment solutions Imports and exports

Value adds + rewards

Instant Accounting Solutions inContact Pro Custody services

Industry expertise

Agriculture Public sector Treasury

Corporate

RMB Botswana

Close

Calculator

Budget calculator Credit card budget calculator Vehicle finance calculator Future value calculator Loan investment calculator Projected value of savings plan calculator

Close

Rates + pricing

Monthly interest rates Foreign exchange rates Pricing guide FNB Botswana Share Price

Close

Terms + conditions

Product terms and conditions Legal matters

About us

World of FNB

News + Insights

Press Office Accounting policies Annual reports Financial reports

Close

Talk to us + important numbers

For me For my business Environmental queries

Fraud + Disputes

Security Centre

Locators

ATM Locator Branch Locator

Tools

Software Downloads Verify Account Confirmation/Visa Application Letters Statement Glossary Verify Statements

Close

Close

Close

Why do I need this?

Cellphone Banking from FNB is for anyone with any cellphone. All you need is a cellphone and a qualifying FNB transactional account. With Cellphone Banking from FNB you'll have the freedom to live your life while saving time on banking. There really isn't a quicker and easier way to manage your money.

Benefits of banking on your cellphone:

  • It's as simple as sending an SMS
  • Any cellphone make or model can be used
  • No special SIM card requirements
  • No complicated downloads
  • No changes to your cellphone settings
  • 24-hour banking convenience - you can bank wherever you are, whenever you want
  • Transactions occur real time
  • Registration is quick and free
  • Pay no subscription fees

Close

Why you need this?

Cellphone Banking from FNB is for anyone with any cellphone. All you need is a cellphone and a qualifying FNB transactional account. With Cellphone Banking from FNB you'll have the freedom to live your life while saving time on banking. There really isn't a quicker and easier way to manage your money.

Benefits of banking on your cellphone:

  • It's as simple as sending an SMS
  • Any cellphone make or model can be used
  • No special SIM card requirements
  • No complicated downloads
  • No changes to your cellphone settings
  • 24-hour banking convenience - you can bank wherever you are, whenever you want
  • Transactions occur real time
  • Registration is quick and free
  • Pay no subscription fees

Close

What can I do with this?

Benefits of banking on your cellphone:

  • It's as simple as sending an SMS
  • View a list of your most recent prepaid cellphone airtime purchases
  • Check balances on one or all of your accounts
  • Get a mini statement (reflects last 5 transactions)
  • Transfer money between your own FNB accounts
  • Make third party payment
  • Receive real time confirmation of financial transactions (inContact)
  • Maintain your Cellphone Banking details

Close

What is the cost?

Benefits of banking on your cellphone:

InContact Free
Buying prepaid airtime Free
View the history of all my prepaid airtime Free
Check the account balance on a single account Free
Check the balance on all of my accounts Free
Get a mini statement Free
Transfer money between my own FNB accounts P3.21
Make a payment to any account or anyone else P4.54
View the history of all my payments Free

Please take note:

  • FNB reserves the right to amend pricing from time to time
  • Pricing correct and current at time of printing
  • Pricing may differ based on account you hold
  • Standard network operator rates apply
  • Terms and conditions apply

Close

How much prepaid airtime can I purchase?

Customers are able to top-up their airtime for any amount, provided that the airtime top-up is within the minimum and maximum prepaid airtime values sold by the service provider without exceeding your prepaid daily limit, i.e.

  • Mascom, Minimum P10 and Maximum P250
  • Bemobile, Minimum P10 and Maximum P250
  • Orange, Minimum P5 and Maximum P250

Close

What do I need to have to register for FNB Cellphone Banking?

To register for FNB Cellphone Banking you need to have:

  • A valid Botswana cellphone number
  • A qualifying FNB account

Close

Can I register more than one cellphone on my account or more than one account?

No. For your security you can only register one cellphone number to one of your FNB Accounts - which is your primary account.

Close

Can I register for FNB Cellphone Banking?

  • Login to FNB Online Banking at www.fnbbotswana.co.bw and click on 'Settings' (found in the top menu)
  • Registered InContact customers can register on their cellphone by simply dialling *130*321# or *103*321# and select the 'More Features' option and then "Continue" option.
  • At any FNB branch

Close

What is a MOPIN?

A MOPIN is your 5-digit FNB Cellphone Banking PIN you will be required to select at registration. Please remember to keep your MOPIN secret.

Close

How secure is FNB Cellphone Banking?

Your security is our first priority. FNB Cellphone Banking provides you with several security features ensuring your peace of mind!

Security features include:

  • Automatic registration to inContact, FNB's free messaging service that notifies you immediately of any activity on your FNB account
  • A full money back guarantee in the case of Cellphone Banking fraud, provided that the inContact service is active and that reasonable care has been taken to protect your access details
  • Only the cellphone number registered for FNB Cellphone Banking can access the Cellphone Banking service
  • You can call the Cellphone Banking Helpline (+267 395 9881) to put a hold on your Cellphone Banking service if your cellphone is lost or stolen

Set daily transaction limits:

  • P500 daily limit for prepaid airtime purchases
  • P100 000 daily limit for transfers between your own FNB accounts
  • P10 000 daily limit for third party payments to anyone or any account

Close

What happens if I have made an incorrect purchase?

  • The terms and conditions for this service state that FNB is not liable for incorrect purchases made by you the customer
  • FNB includes a confirmation screen on your cellphone prior to you accepting your transaction. This confirmation is meant to ensure that you are happy with your transaction
  • Unfortunately we cannot reimburse you for the transaction

Close

Which number must I use to aunthenticate myself?

For MOPIN Authentication always dial *130*321*MOPIN#

Close

Which accounts can I obtain balances on?

A balance enquiry can be performed on any of your valid FNB accounts. That includes transactional accounts such as a cheque account and non-transactional accounts, for example a loan account.

Close

Can I obtain balances on only one account at a time?

You can obtain balances on individual accounts or make use of our Cellphone Banking feature that allows you to see the balances on all of your accounts at once.

Close

Which account will be debited when I do a 'Balance All' enquiry

The account that you have chosen as your default account when registering for FNB Cellphone Banking will be the account debited.

Close

Which accounts can I get mini statements on?

Mini statements can be obtained for transactional accounts as well as for all prepaid transactions, for example your cheque or BOB save account.

Close

Which accounts can I transfer funds to and from?

You are permitted to do fund transfers between any of your own valid FNB accounts.

Close

What are the steps involved?

If you hold any of the accounts below, you can register for Cellphone Banking.

  • Transmission Account
  • Call Deposit
  • First Cheque Account
  • Credit Card (First, Silver, Gold, Platinum)

Registration is quick, easy and free of charge. All you have to do is dial *130*321# and follow instructions.

Close

Contact details

E Solutions: +267 395 9881

Close

Online Banking

FNB Online Banking is a web-based electronic banking solution allowing you the benefit of direct, secure and real-time electronic access to your FNB accounts, as well as the opportunity to manage your finances anytime, anywhere.

Why you need this

  • Do your banking whenever it suits you
  • No more waiting in queues
  • Safe and secure environment
  • Stay in touch with your accounts via inContact

What you can do with this

  • Make online payments
  • Transfer funds between your accounts
  • View your accounts and balances
  • View and download account statements
  • Apply for products online
  • Access qualifying FNB Botswana accounts

What it costs

  • Subscription to Online Banking is FREE of charge
  • Normal transaction fees will apply, please see our Personal Pricing Guide for more

Close

Save on interest

  • You get a competitive interest rate
  • You can take advantage of up to 55 days of interest free period

Close

Get assitance

  • You'll receive Visa Global Customer Assistance Service (GCAS)

Close

What you get for FREE

  • You won't pay transaction fees when you swipe, anywhere in the world
  • inContact helps you maintain your budget on every swipe
  • You have access to free travel insurance
  • The budget facility enables you to pay off your debt over a period that suits you best (6-60 months)

Close

Protect your assets

  • Lost Card Protection guards against non-PIN related fraudulent transactions
  • Chip n Pin protects you against fraudulent card use on Point of Sales Terminals
  • inContact helps you maintain your budget on every swipe
  • Debt Protection is available to you

Close

Advanced banking solutions

  • You can opt for the Balance Transfer option to help consolidate your debt (budget facility)

Close

Qualifying criteria

  1. Salaried individuals
  2. Self-employed individuals (provide audited financial statements)
  3. Individuals with a net income greater than P1 500

Close

Documents needed

  • A copy of recent payslip
  • Three months bank statements (if you do not bank with FNB)
  • ID (certified copy)
  • Passport, work permit and residence permit (certified copies for non-citizens)
  • Confirmation of physical address
  • Employment contract
  • Spouse consent (if married in community of property)
  • Personal balance sheet

Confirmation of marital status

  • Marriage certificate
  • Form A if married OUT community of property
  • Form B if married IN community of property

Close

Free comprehensive travel insurance

Global Travel Insurance will keep you covered no matter where you go in the world, when you purchase your full travel (conveyance) ticket on your FNB qualifying card.

Apply for Global Travel Insurance

Credit Cards

Classic Credit Card

You have access to credit when it suits you.

What's hot

Convenience

Purchase goods and services over the counter as well as online, locally and globally.



Budget facility

The budget facility enables you to pay off your debt over a period that suits you best (6 - 60 months).



Pay no transaction fees

You won't pay transaction fees when you swipe, anywhere in the world.



Use your card globally

You can swipe it world-wide any time, at 22 million merchants and 2 400 000 ATMs displaying the Visa logo.



Free comprehensive travel insurance

Get free comprehensive travel insurance when purchasing an airline ticket with your FNB Credit Card.

Read More

What you get

Save on interest
Get assitance
What you get for FREE
Protect your assets
Advanced banking solutions

Simple account management

It's easy, secure + subscription is FREE

Online Banking

Available 24/7 365 days a year

Cellphone Banking

Banking on the go

Branches

Locate FNB branches countrywide

ATMs

Locate FNB ATMs countrywide

Getting it made easy

Apply Now!
Contact us
Find a branch

Qualifying criteria

Documents needed


Download the application form
Download the limit increase form

First National Bank of Botswana Limited - Registration number BW00000790476.